Item Coversheet

Agenda Item - 2.b.


City of Garden Grove


INTER-DEPARTMENT MEMORANDUM

To:Scott C. Stiles

From:Todd D. Elgin
Dept.:City Manager 

Dept.: Police 
Subject:Police Department Medal of Merit - Community Service Officer Ryan Berleth.Date:5/10/2016

On September 1, 2015, the Police Department went live on a new, all-inclusive electronic system for handling all aspects of the operations within the Police Department. In one day all operations with regard to report writing, CAD, property and evidence handling, mobile computer terminal functionality and taking and uploading evidentiary photographs changed from the way things were done the previous day. Ryan Berleth, as a Field Report Taker and a person qualified to answer phones in Dispatch, willingly expanded his responsibilities that included learning the new electronic system and training department staff.

 

Every employee was sent through the appropriate training for their role within the Department. Due to his dual roles, Ryan had to attend more training sessions than any other employee in the Department. It was clear during these training sessions that Ryan was quick to digest and apply the information.

 

Ryan gave a refresher course to all of the Briefings that were conducted the first week to ensure everyone had a base understanding of the system. When called upon to remain available and assist the officers in completing their entries and reports in Spillman, Ryan quickly agreed and performed well in that role. He stepped up and wrote and trained Police Department staff on the reference materials.

 

Ryan has remained our most advanced user within the Department. He has since continued to participate in writing additional procedural guides for the system and has just completed updating all of those for incorporation into an overall reference guide for new and existing employees.

 

Ryan took the role of trainer and is well-respected for the way he handles the role. He is seen as a resource throughout the Department on this system. He went well above his normal job duties which is why he is deserving of the Medal of Merit.




ATTACHMENTS:
DescriptionUpload DateTypeFile Name
Medal of Merit write up-Berleth4/27/2016Cover MemoMoM_Berleth.docx