| | | | | | | | Agenda Item - 7.g.
City of Garden Grove
INTER-DEPARTMENT MEMORANDUM
| To: | Scott C. Stiles
| From: | Charles Kalil
| | Dept.: | City Manager
| Dept.: | Information Technology
| | Subject: | Award of ISP Contract to Time Warner Cable for Internet Connection and Related Services. (Cost: $98,460) (Action Item) | Date: | 12/13/2016 |
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| | | | | | | | OBJECTIVE
To seek City Council approval to award a three-year contract with two additional option years to Time Warner Cable to install a 1 Gigabit/sec Internet connection, including related support services. |
| | | | | | | | BACKGROUND
The City uses two 20 Megabit/sec connections to provide Internet access to the City and offer web sites, email, and other services to the public.
On October 7, 2016, the City issued a Request for Proposal (RFP) for a 1 Gigabit/sec connection to the Internet. Four bids were received and reviewed. |
| | | | | | | | DISCUSSION
A selection committee with three members was formed to evaluate the RFP responses. Purchasing requested additional information and clarifications from each vendor. After evaluating the clarified bids, a competitive range was set using two vendor proposals with the highest scores that met the specifications of the RFP. Purchasing requested a best and final offer from the final two vendors in the competitive range.
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COMPANY
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FINAL SCORES 11/23/16
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Time Warner Cable
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2493
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Sunesys
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2052
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Telecom Brokers
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1740
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Tele-Pacific
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1830
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The selection committee determined that Time Warner Cable offered the proposal that best met all of the City’s requirements. In addition to quality and pricing, customer service, references, and ability of the vendors to deliver their proposal were considered. The vendors’ market presence and reputation were researched.
Time Warner Cable proposed a 36-month contract for the data circuit that includes installation and maintenance. The new circuit will improve all aspects of Internet performance and productivity, and decrease offsite backup times. |
| | | | | | | | FINANCIAL IMPACT
Based on Time Warner’s proposal, the cost of the data circuit would be $2,735.00 per month. The funds for this agreement were approved in the 2016 – 2017 fiscal year budget.
The faster data circuit will enhance the City's ability to communicate with the general public, community organizations, and service providers through a faster web site. |
| | | | | | | | RECOMMENDATION
It is recommended that the City Council:
- Award the proposed 36-month agreement for a 1 Gbps data circuit to Time Warner Cable; and
- Authorize the City Manager or his designee to execute the contract and, as needed, approve the two additional option years for internet connection and related services.
By: Keith Winston, Sr. Information Technology Analyst
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