Item Coversheet

Agenda Item - 7.a.


City of Garden Grove


INTER-DEPARTMENT MEMORANDUM

To:Scott C. Stiles

From:Charles Kalil
Dept.:City Manager 

Dept.: Information Technology 
Subject:Update on the solution to NovusAGENDA voting system issues.Date:4/24/2018

OBJECTIVE

To provide an update to the City Council on addressing stability issues with the NovusAGENDA voting system used during City Council meetings.

BACKGROUND

During the past several City Council meetings, Council Members and staff have noticed performance and stability issues with the NovusAGENDA voting system. Initially, there were brief but obvious delays before the vote entry screen and results would display.  During the April 10th City Council meeting, the voting system simply did not work.  Throughout the meeting, whenever a vote was called, the vote entry screen would not display on the computers.  Council Member Bui requested IT staff to look into the issue and report back.

DISCUSSION

IT staff has determined that the best course of action would be to build a voting system in-house and bypass the NovusAGENDA voting system altogether. Development of the new system has been completed and testing has commenced. The new system is expected to be fully functional at the May 8th City Council meeting.